Personalise a bamboo spoon or spatula for the perfect add on gift!
Stunning complementary gift with one of our gorgeous bamboo custom serving boards.
Send us your own special message to be engraved.
We have added a list of message ideas for inspiration.
Phat Panda makes use of an overnight courier service called SWE for all deliveries. Delivery charges are an extra charge. The usual delivery charge for main city centre’s is R80-R100. Areas outside city centers will have a higher delivery charge. Townships & Farms are excluded, as they carry a much higher delivery charge. If you live in a township or on a farm, please contact us first so we can give you an accurate price on delivery.
Main city centers include: Johannesburg, Pretoria, Durban, Bloemfontein, Port Elizabeth & Cape Town.
Returns- Under no circumstances will a refund or exchange be applicable if damage to the product was due to user error. i.e. dropping the product causing it to break, using the product incorrectly.
- Products may be returned within 7 working days, if the product is still in its original packaging, and has not been used. Once the product has been returned, we will issue a refund. Delivery charges will not be refunded.
- Personalised Products, such as Phone Covers, Cutting Boards etc, cannot be returned.
Many of our products, are nondurable goods. For instance a phone cover will have a limited life span, if it is dropped, it may break.
- If the product breaks during use, it cannot be returned
Returns & Exchanges on faulty products:- As soon you receive your product, please ensure that you inspect your product for any manufacturer defects & product faults. If you see a product fault, please contact us immediately if there is a problem.
- Once the product has been returned, we will issue a refund, or send you a new product.
- We guarantee our products against manufacturer faults. Because our products are nondurable goods, there is no guarantee on the products during use.
- Colour Grain / Variation: Because many of our products are natural products, each product has its own unique grain and variation, this is especially true for leather and wood products.